Gleraugu Comprehensive Privacy Policy

At Gleraugu (https://gleraugu.com/), we recognize that your privacy is of paramount importance. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from our store. We are committed to maintaining the trust and confidence of our customers by ensuring that all data handled by our Miami-based operations is managed with the highest level of integrity and security.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

When you visit Gleraugu, we collect two primary types of information: Device Information and Order Information.

A. Device Information
When you browse our Site, we automatically collect certain information about your device, including:

  • Web Browser Details: Type and version of the browser used.
  • IP Address: To help identify your general geographic location and prevent fraudulent activity.
  • Time Zone: To localize your experience.
  • Cookies: Small data files placed on your device to track your movement on the Site.
  • Site Interaction: Information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

B. Order Information
When you make a purchase or attempt to make a purchase through the Site, we collect specific information from you, including:

  • Identity Data: Name and surname.
  • Billing and Shipping Data: Billing address and shipping address (17401 Ne 6th Ave, Miami, Fl 33162, United States).
  • Payment Information: Credit card numbers, PayPal email addresses, or other payment identifiers.
  • Note: Gleraugu does not store your full credit card numbers. All payments are processed through secure, PCI-compliant third-party payment gateways.
  • Contact Data: Email address and phone number.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:

  • Transaction Processing: Processing your payment information and arranging for shipping.
  • Order Fulfillment: Providing you with invoices and/or order confirmations.
  • Communication: Corresponding with you regarding order status, tracking, or support inquiries.
  • Risk Mitigation: Screening our orders for potential risk or fraud.
  • Marketing (With Consent): Providing you with information or advertising relating to our hoodies, t-shirts, and hats.

We use the Device Information to help us screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

Third-Party Category Purpose of Sharing
E-commerce Platform To power our online store and manage inventory.
Payment Processors To securely facilitate transactions and handle financial data.
Shipping Carriers To deliver your apparel via USPS, UPS, or FedEx.
Analytics Providers To understand how customers use our site (e.g., Google Analytics).
Marketing Platforms To deliver relevant advertisements and newsletters.

4. Behavioral Advertising and Tracking

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes:

  • Cookies: To remember your preferences and cart contents.
  • Web Beacons & Pixels: Electronic files used to record information về cách bạn duyệt Site.
  • Remarketing: We may use pixels from social media and search engines to show you ads for Gleraugu products after you leave our site.

5. Your Rights Regarding Your Data

A. European Residents (GDPR): You have the right to access, correct, update, or delete your personal information. Please contact us to exercise these rights.

B. California Residents (CCPA): You have the right to request a record of data collected and request deletion. Gleraugu does not sell personal information for monetary consideration.

6. Data Retention

When you place an order for a hoodie, t-shirt, or hat, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for financial record-keeping, tax compliance, and 30-day policy facilitate.

7. Security of Your Information

Gleraugu implements a variety of security measures including industry-standard encryption protocols (SSL/TLS) to protect data transmitted during checkout. However, no method of transmission over the Internet is 100% secure.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.

9. Contact Us

Gleraugu 

Official Website: https://gleraugu.com/

Email: support@gleraugu.com

Address: 17401 Ne 6th Ave, Miami, Fl 33162, United States

Business Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

Our support team is committed to responding to all privacy-related inquiries within 48 business hours.

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